Starter
See what customers experience across 25 locations.
25 Locations
You Pay $0
$3,750 Value
Dashboard
Finally See What Customers Experience Across Every Location
Get a free 25-location mystery shopping pilot with real-world insights into customer experience, compliance, and operational execution.
Claim Your Free PilotStart Your Free 25-Location Pilot
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Your Competitors Already Know What's Happening Inside Their Locations. Do You?
The brands winning customer loyalty are not guessing. They're measuring:
- Customer interactions
- Associate performance
- Compliance execution
- Operational consistency
- Real-world location conditions
Most companies do not discover execution problems until sales drop, customer complaints increase, or compliance issues become larger operational failures.
TCI helps multi-location businesses uncover what customers are actually experiencing through mystery shopping, audits, and operational intelligence programs built for real-world environments.
The 30-Day Pilot is designed for brands and operators managing multiple retail locations with an established service cadence and measurable performance baselines. Single location deployments, one-off trades, and early-stage manufacturing programs are not eligible for this plan.
Operational Visibility That Scales With You
Choose the pilot or program size that fits your goals.
Growth
Benchmark execution consistency across larger location groups.
200 Locations
You Pay $5,000
Save $5,000
Dashboard SmartPix
Most Popular
Performance
Operational visibility built for brands managing scale.
400 Locations
You Pay $10,000
Save $10,000
Dashboard SmartPix Retail360
Enterprise
Advanced operational intelligence with AI-powered visibility.
600 Locations
You Pay $15,000
Save $15,000 • Only 5 Available
Dashboard SmartPix Retail360 VideoSense AI Coaching
THE FREE 25-LOCATION PILOT INCLUDES:
- Mystery shopping evaluations
- Compliance verification
- Photo-supported reporting
- Customer experience scoring
- Executive-ready operational insights
No long-term contracts. No complicated rollout. Just real visibility into what's happening across your locations right now.
Built for Retail Visibility
0Retail Locations Supported
0Field Specialists Nationwide
0Annual Store Evaluations
0Program Execution Rates
If You Visited Your Own Locations Today, Would They Meet Your Standards?
- Consistent customer experiences across locations
- Strong compliance at store level
- Accurate pricing and promotional execution
- Operational standards upheld company-wide
- Clear visibility into field performance
- Consistent service across every market
- Brand standards protected location to location
- Operational gaps identified before they escalate
What leadership expects and what customers actually experience are often two different things. TCI gives organizations real visibility into customer experience, operational execution, compliance, and associate performance across every location - so problems can be identified before they become costly.
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Who We Are
The Consumer Insight was built to help brands uncover what leadership teams often cannot see inside their own locations.
From customer experience breakdowns and inconsistent service standards to compliance failures and operational gaps, TCI gives organizations real-world visibility into how locations are actually performing day to day.
Through mystery shopping, audits, compliance verification, customer experience measurement, and operational reporting, TCI helps multi-location brands identify problems earlier, improve accountability, and create more consistent experiences across every environment they manage.
Our programs are designed for organizations that depend on operational consistency at scale - including retail, healthcare, automotive, financial services, restaurants, and other customer-facing industries where execution directly impacts revenue, loyalty, and brand reputation.
TCI combines nationwide field coverage with structured reporting, photo verification, and executive-level operational insights that help brands move from assumptions to measurable visibility.
Core Capabilities & Features
Monitor mystery shopping results, compliance scores, photos, trends, and operational issues in real time.
Measure greeting behaviors, associate engagement, service quality, and interaction consistency across locations.
AI-powered photo verification that validates merchandising, signage, pricing, and execution standards instantly.
Evaluate product knowledge, selling behaviors, operational execution, and coaching opportunities at store level.
Combine audit data, customer experience scoring, operational reporting, and field intelligence into one unified view.
Evaluate in-person, phone, and digital customer experiences across every location and touchpoint.
Capture real-world customer interactions and operational conditions through video-supported evaluations and reporting.
Verify operational standards, promotional execution, merchandising compliance, and brand consistency with photo-backed reporting.
Turn field insights into actionable coaching opportunities for associates, managers, and operational teams.
Deploy scalable mystery shopping, audits, and compliance programs across regional or national multi-location environments.
How Confident Are You In What's Happening Across Every Location?
TCI's free 25-location pilot helps organizations measure customer experience, compliance, operational standards, and execution consistency with mystery shopping, audits, photo verification, and executive-ready reporting.
Claim Your Free Pilot