Capture customer feedback on in-store, call-center/telephone, or online experiences
Compliance Audits
What we can do for you
Effective auditing programs that increase sales and provide new opportunities
Protect your company and your brand with compliance audits. From legal and regulatory issues, to signage, merchandise availability and pricing accuracy, make sure your customer experience is the one that you’ve carefully crafted. We design our compliance audit programs to your specifications, and provide you with actionable insights that you can immediately put into effect.
Key Service Highlights
Customer Surveys
Know your customers
Listen and learn from your customers
The more you know about your consumers, the more you know about your business. We craft surveys of all kinds—delivered by multiple means—with one goal: to move to your business forward. Our surveys can help you explore consumer behavior, dig a little deeper, test customer recall and better understand what drives their purchasing decisions. Use the insight to determine the best actionable strategies for growth.
Key Service Highlights
Merchandising
Make your product stand apart
The right product. The right place. The right price. The right time.
Your product has to travel quite the journey from manufacturing to sell-through, and TCI can provide continuity programs to ensure your product is out of the back room and on the sales floor, merchandised via paid endcaps, using every inch of your planned in-line space, and creating relationships with store personnel to make sure your passion is their passion for sales.
Key Service Highlights
Product Launches
What we can do for you
Ready for lift off?
Whether it’s a flawlessly executed product launch or ongoing support for your brand, TCI can design experiences that keep your brand vibrant and top-of-mind. Let us guide you through your journey—from planning to product launch and beyond—we provide customized strategies at all stages of the product lifecycle. We’ll give you smart retail insights about media, promotions and pricing to ensure maximum consumer and market response.
Key Service Highlights
Retail Surge Labor
Vetted, experienced, and flexible
Where you need us. When you need us. At the speed of “NOW”!
We provide the human resource needed to succeed in any retail-centric environment and every situation. TCI provides vetted, experienced, and flexible teams of retail pros to support creating more sales, building your brand, and exceeding your goals. We optimize Surge Labor programs for a variety of your unique needs, locations, and situations. When you need sales support, training and brand advocacy TCI can be there FAST to support you!
Key Service Highlights
T-ROC Companies
Stay Connected
Contact T-ROC
800 South Douglas Road
Suite 450
Coral Gables, FL 33134
Phone: 855-937-2878